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Case Manager Investigator Supervisor 1

The Seneca County Department of Job and Family Services is hiring a Case Manager Investigator Supervisor 1 to supervise Child Support case managers and...

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Tiffin, Ohio

Other County


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Job Description

The Seneca County Department of Job and Family Services is hiring a Case Manager Investigator Supervisor 1 to supervise Child Support case managers and represent the agency at various meetings and committees.

This position offers LIFE and WORK BALANCE!

  • Flexible Schedule — employees have flexible full time hours to meet needs of families
  • Bonuses are available for workers who meet sick leave usage levels
  • 2 weeks’ vacation after the first year.
  • 11 ½ paid holidays
  • 4 personal days per year after the first year (pro-rated the first year)
  • Begin accumulating sick leave hours on the first day of work
  • Medical insurance coverage available
  • Life insurance coverage
  • Optional supplemental insurance
  • Optional wellness plan
  • On site wellness center
  • Tuition reimbursement – the agency may assist you to further your education (including graduate degrees) to increase skills in your job
  • Public Employees Retirement System (PERS)


  • Provides direct supervision to child support staff
  • Ensures employees receive orientation and training
  • Assigns and monitors the work of employees
  • Ensure compliance with local, state, federal rules/laws
  • Evaluates employee performance
  • Administers discipline
  • Recommends need for new staff and assists with interviews
  • Reviews, approves, denies employee requests for leave
  • Ensures effective communication of information
  • Assists with staff meetings
  • Conducts administrative hearings
  • Prepares monthly, quarterly reports
  • Performs child support related duties with community and elected officials
  • Represents, promotes and supports the agency to the community
  • Works cooperatively with community groups
  • Maintains working relationship with other county departments
  • Keeps Director updated on current trends, issues and progress in absence of Administrator
  • Attends conferences, workshops and trainings to obtain and maintain knowledge of current regulations

PAY RATE: $22.08 new hire rate

Interested applicants should submit a resume and cover letter outlining how the qualifications for this position are met to Ginger Mack, Human Resource Officer 2.
Email: [email protected]
Mail/In Person: 900 E. CR 20, Tiffin 

Job Requirements

HIRING REQUIREMENTS:  High School Diploma or GED


  • Agency policies and procedures
  • Supervisory practices
  • Fiscal and budgetary management
  • IRS offsets
  • Legal mandates and summary judgments
  • Fraud investigative methods
  • Interviewing techniques
  • Agency computer systems
  • Distribution of fund
  • Bank reconciliation


  • Organization
  • Communication
  • Writing
  • Typing/Word Processing
  • Intermediate math


  • Interpret policy and procedures
  • Supervise
  • Understand manuals and verbal instructions
  • Deal with employee problems and concerns
  • Make independent decisions
  • Direct and monitor work
  • Determine eligibility for tax offset program
  • Testify in court
  • Develop new procedures
  • Review distribution of funds
  • Monitor support and paternity hearings
  • Conduct modification hearings
  • Conduct hearings
  • Present a positive image to the public
  • Interact with high ranking officials
  • Maintain confidentiality
  • Maintain accurate records
  • Maintain effective working relationship with supervisor and co-workers

View Job at OMJ

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