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Customer service/food preparer

Job Purpose: Serves customers fast food by maintaining customer satisfaction; processing orders; assembling and delivering orders; collecting...

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Ada, Ohio

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Job Description

Job Purpose:
Serves customers fast food by maintaining customer satisfaction; processing orders; assembling and delivering orders; collecting revenue.

* Processes customer orders by recording order and computing bill.

* Completes orders by selecting food items from serving or storage areas; placing on tray or takeout bag; serving beverages.

* Maintains food and beverage readiness by notifying kitchen personnel of shortages or special orders; preparing hot beverages; operating milkshake or frozen custard machines.

* Collects revenues by announcing or presenting bill to customers; receiving payment; calculating change returns to customers.

* Maintains serving area by keeping order; removing spills and food droppings; filing receipts.

* Maintains customer satisfaction and confidence by protecting fast food quality; meeting service expectations; finding ways to please customers.

* Keeps supplies ready by inventorying supplies in serving area and replenishing them.

* Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

* Maintains safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with food-handling and sanitation regulations.

* Updates job knowledge by participating in educational opportunities; reviewing procedure manuals; learning new procedures and new equipment operation.

* Enhances fast-food organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.


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Job Requirements

Food Sanitation, Attendance, Customer Service, Teamwork, Quality Focus, Handles Pressure, Flexibility, Verbal Communication, Energy Level, General Math Skills, Client Relationships

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