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Director of Academic Advising

Director of Academic Advising at Heidelberg University GENERAL PURPOSE: Reporting to the Assistant Vice President for Academic Affairs...

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Tiffin, Ohio

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Job Description

Director of Academic Advising at Heidelberg University

Reporting to the Assistant Vice President for Academic Affairs and the Executive Director of the Owen Center for Teaching and Learning, the Director of Advising is responsible for the development and implementation of holistic, proactive advising services. The Director of Advising supports student success through collaboration with Academic Affairs and other university and community constituents.

The position reports directly to the Assistant Vice President for Academic Affairs/Executive Director of the Owen Center for Teaching and Learning.

The Director of Advising leads and has direct supervision over the Academic Advising Coordinator and student employees. The Director of Advising also supervises faculty teaching in the AIM Hei advising program.

● Provides direct counsel and advice to students on issues related to their academic performance and personal functioning, helping students develop effective learning strategies
● Assists with course registration, course and degree planning, class scheduling, and transitions associated with a student’s change of major.
● Collaborates with the HYPE Career Ready® Office to support experiential learning opportunities for all students.
● Oversees student support services related to student academic advising and retention.
● Serves as a point of contact for academic advising best practices.
● Develops an effective advising model and approach that supports strong faculty-student mentoring and engagement.
● Researches, develops, and conducts regular professional development programs for faculty advisors in collaboration with the Director of Faculty Development and Instructional Technology.
● Monitors student progress and eligibility related to the 4 Year Guarantee;
● Supports on-campus recruitment and yield efforts in collaboration with the Office of Admissions.
● Analyzes student retention and success data to identify potential barriers to student success and collaborates with faculty and staff to implement strategies to eliminate or reduce those barriers.
● Collaborate with offices inside and outside the Owen CTL to support campus wide student success and retention initiatives.
● Works with community college partners and the Office of Admissions to promote transfer and CCP enrollment and degree completion.
● Collaborates with the Office of Student Engagement and Office of Admissions to support student scheduling at Orientations.
● Forecasts needed course seats and sections and collaborates with Academic Departments to assist with course scheduling to ensure student progress towards graduation.
● Maintains accurate records in all advising matters;
● Participates in, assesses, and continuously improves the AIM Hei proactive advising program.
● Assists with the development, implementation, and assessment of annual goals and objectives for Academic Advising and the Owen CTL as a whole.
● Other duties as assigned

● Expressed and demonstrated respect and sensitivity to and understanding of the needs of a diverse student body.
● Experience, knowledge, and appreciation for a professional liberal arts mission within a small campus community.
● Community-engaged learning approach (or interest in developing) that builds connections through local partnerships and service learning and volunteerism.
● A strong commitment to student-centered active learning and student engagement activities.
● Willingness to participate in campus responsibilities and activities during the day, evenings, and /or weekends at both on-campus and off-campus locations.
● Ability and flexibility to accept instructional assignments during the day, evenings, and /or weekends.
● Flexibility and willingness to accept summer teaching assignments.
● Commitment and a demonstrated record of academic excellence with professional and personal integrity.
● A work ethic that promotes teamwork, enhances creativity and motivation, and builds consensus in a high-energy and high-task environment.
● A positive attitude and a sense of humor along with willingness to contribute ideas and take initiative.
● Intellectual dynamism – demonstrates mental sharpness, capability, and agility.
● Self-knowledge – gains insight from successes and mistakes.
● Personal learning – seeks feedback and counsel to improve managerial behavior.
● Peer relationships – encourages collaboration and cooperation across the organization.
● Teamwork – performs most effectively as a hard-working member of a team.
● Constituency focus – completes work to meet constituencies’ expectations and requirements.
● Community focus – brings a spirit of enthusiasm and energy to the campus and town
● In addition, the ideal candidate will model Heidelberg University’s core values of integrity, honesty, humility, transparency, respectfulness, diversity, caring, loyalty, and accountability in all work.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
While performing the duties of this job, the employee frequently works in office and classroom settings as well as educational facilities including sports and entertainment venues, all of which may be indoor or outdoor. The employee may occasionally travel which may include evening and weekend commitments. The noise level in the work environment will range from quiet to moderately loud.



Job Requirements


(A) Bachelor’s degree from an accredited institution and related experience in higher education administration or appropriate academic discipline,
(B) A minimum of three (3) years of academic advising, academic support services, or student success work including supervisory and leadership-level responsibilities.

(A) Advanced degree in relevant academic field preferred.
(B) Increasingly responsible administrative experience in an advising leadership role in a directly related field (e.g., higher education administration, education, or counseling).
Necessary Knowledge, Skills, and Abilities:
● Knowledge and evidence of success using formalized academic assessment of learning outcomes for program improvement and student success.
● Outstanding, relevant interpersonal, written and verbal communication and problem-solving skills.
● Ability to work both independently as well as cooperatively in a team setting.
● Ability to manage multiple tasks and balance competing priorities.
● Ability to interact professionally and effectively with staff and all offices across campus to deliver high quality customer service.

TOOLS AND EQUIPMENT USED: Various instructional technology including, but not limited to Google Suite, learning management systems such as Canvas, video conferencing, etc.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
While performing the duties of this job, the employee may occasionally be subject to a variety of outdoor conditions including heat, cold, and precipitation. The employee is required to be mobile and be able to communicate clearly and effectively with others.

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