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End User Support Analyst

End User Support Analyst   Diagnose, research, and resolve problems.  Install, configure, and maintain operating systems and workstations. Must be comfortable...

Job Views ( 33 )

Tiffin, Ohio

Other County

4/26/2022

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Job Description

End User Support Analyst
 
Diagnose, research, and resolve problems.  Install, configure, and maintain operating systems and workstations. Must be comfortable with many aspects of IT while providing hands on technology and desktop support.  Applies knowledge to investigate and assist internal users with hardware and software procedures and issues. Candidate will be responsible for level 1 end user support for windows 10 computers and printing.
Pay Range: $22 – $29 per hour

To Apply:  www.nationalmachinery.com/careers 

Job Requirements

MINIMUM QUALIFICATIONS:
  • Associates or bachelor’s in computer sciences or equivalent job experience.
  • Self-motivated, must maintain a sense of urgency to complete all assigned tasks.
  • 2 years of End User Support experience.
  • Familiar with Microsoft applications and servers.
  • Must possess strong written and verbal communication skills.
  • Strong interpersonal skills and ability to interface with all levels of employees required.
 
PREFERRED QUALIFICATIONS:
  • Ability to Troubleshoot Printers and Copiers.
  • Knowledge of network security practices and anti-virus.
  • Working Knowledge of Microsoft Active Directory.
  • Ability to troubleshoot Office365 issues.
  • Outstanding organizational and time-management skills.
 
WORK ENVIRONMENT/PHYSICAL DEMANDS:
  • Office environment with occasional shop visits.
  • This is an on-site position.
  • Must be able to lift 25 lbs. at times.
  • Available as needed during non-scheduled hours for support.

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