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IT – End User Support Analyst

End User Support Analyst   Diagnose, research, and resolve problems.  Install, configure, and maintain operating systems and workstations. Must be comfortable...

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Tiffin, Ohio

Other County

6/2/2021

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Job Description

End User Support Analyst
 
Diagnose, research, and resolve problems.  Install, configure, and maintain operating systems and workstations. Must be comfortable with many aspects of IT while providing hands on technology and desktop support.  Applies knowledge to investigate and assist internal users with hardware and software procedures and issues. Candidate will be responsible for level 1 end user support for windows 7/10 computers and printing.
 

National Machinery LLC Tiffin, Ohio
At National Machinery we take pride in our skilled workforce and are continuously seeking eager individuals to join our innovative team. National Machinery is a world-class middle market company that designs and manufactures cold forming machinery. It takes many dedicated positions to make our global company excel as an industry leader in the metal forming market. If you are interested in pursuing a career with a company that is well capitalized and privately held by an ownership group that is focused on long term growth, please review our current job openings.

EEO/M/F/D/V

Job Requirements

MINIMUM QUALIFICATIONS:
  • Associates or bachelor’s degree.
  • Self-motivated, must maintain a sense of urgency to complete all assigned tasks.
  • Familiar with Microsoft applications and servers.
  • Must possess strong written and verbal communication skills.
  • Strong interpersonal skills and ability to interface with all levels of employees required.
 
PREFERRED QUALIFICATIONS:
  • Associates or bachelor’s in computer engineering or computer sciences.
  • Knowledge of network security practices and anti-virus.
  • Working Knowledge of Microsoft Active Directory.
  • Ability to troubleshoot Office365 issues.
  • Outstanding organizational and time-management skills.
 
WORK ENVIRONMENT/PHYSICAL DEMANDS:
  • Office environment with occasional shop visits.
  • Must be able to lift 25 lbs. at times.
  • Available as needed during non-scheduled hours for support.

 

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