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Medical Front Desk

Write your next chapter:  Under the direction of the Enrollment and Revenue Cycle Manager, you will deliver customer service to our...

Job Views ( 6 )

Findlay, Ohio

Hancock County


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Job Description

Write your next chapter: 

Under the direction of the Enrollment and Revenue Cycle Manager, you will deliver customer service to our clients, clinicians and stakeholders by discoverinig the best financial options by engaging and enrolling potential clients with the most appropriate financial resources.

How you’ll make a difference in your role: 

You will assure that accurate data is collected and the appropriate forms are completed then scanned into the clients chart.

You will perform patient registration functions and accurately enter all information in the electronic health record.

You will review client charts for completion to ensure accurate processing of information through different systems.

You will inform clients of any issues with securing the financial account for their encounter.

You will examine account activity, identifies problems, and initiate appropriate actions/resolutions.

You will follow policies, procedures, rules and regulations as they pertain to department and/or regulatory agencies.

Who are we?

We are a team of passionate individuals who provide prevention and specialized behavioral health and substance abuse services to individuals, children and families in our multicultural communities to strengthen family life and promote personal growth. We offer a nurturing environment focused on personal growth and self-care through training and the development of skills. Our agency is dedicated to supplying employees with the necessary skills and tools necessary to be successful in their roles.

Our employees are offered Health Insurance, Health Savings Account (HSA), Teledoc, Dental Insurance, Vision Insurance, Life and AD&D Insurance, Voluntary Life Insurance, Employee Assistance Program (EAP), PTO, Paid Holidays, and 403(b) Retirement.

Family Resource Center is an Equal Opportunity Employer and a Drug Free Work Place, a policy which prohibits the use, possession, and/or distribution of medical marijuana in the workplace. We base employment on qualifications, merit, and organizational/community need. Our goal is to be a diverse workforce representative of the citizens we serve

Job Requirements

Who are you?

You are a professional who has obtained a High school diploma or GED with preferred experience in a healthcare role related to registration, billing, claims, or insurance. You will have customer service skills and the ability to work with a variety of team members in different departments, providing services across the organization. Background check and fingerprinting required. You are able to regularly use various computer applications requiring multiple logins, including those for communicating internally and externally, including Microsoft Office, as well as our HRIS, EHR and other online systems, often simultaneously.

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