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Program Manager

Job Title: Program Manager Location: Remote (prefer Findlay or Lima area) Work Hours: Full-time (based on a 37.5 hour work week) Grade:5 Reports To:...

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Findlay, Ohio

Hancock County


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Job Description

Job Title: Program Manager

Location: Remote (prefer Findlay or Lima area)

Work Hours: Full-time (based on a 37.5 hour work week)


Reports To: Program Director

Who We Are:

The Alzheimer’s Association is the leading voluntary health organization in Alzheimer’s care, support and research.  Our mission is to lead the way to end Alzheimer’s and all other dementia – by accelerating global research, driving risk reduction and early detection, and maximizing quality care and support.

At the Alzheimer’s Association, our employees are at the core of all we do. Our network of more than 1,700 employees across the United States makes a difference each and every day for those impacted by Alzheimer’s and those at risk for the disease.

We warmly invite qualified applicants to consider this opportunity to make a life changing impact on the millions living with Alzheimer’s, their caregivers and those that may be diagnosed with the disease in the future. Read on to learn more about the role, then visit our website to find out more about who we are and why we’ve been recognized as a Best Place to Work the last eleven years in a row.

Position Summary:

The Program Manager is responsible for implementing volunteer-powered program delivery strategy, engaging with organizations to encourage community mobilization and supporting the chapter’s health systems initiatives.

This position is grant funded through June 30, 2022 with the possibility of longer employment.


Essential functions and responsibilities include, but are not limited to:

Engage, train and manage relationships with community volunteers to expand the Alzheimer’s Association’s visibility and programmatic reach within assigned area.
Develop new, sustainable strategic community partnerships and volunteer supporters in an effort to increase the reach of the Association.
Collaborate with the Program Director on the Association’s strategic initiatives to meet all KPI goals in relation to information and referral and care consultation; outreach including education, support groups, and early stage activities; and volunteer delivery of programs. Collaborate on other KPI goals as assigned.
Represent the chapter as needed at community events and networking groups. Lead and conduct Community Forums
Increase reach of Alzheimer’s Association Common Programs with special emphasis on increasing participation among communities that have typically had low rates of engagement with the chapter.
Provide Information/Referral and Care Consultation Level 1to individuals and families based on Helpline call follow-up, physician referral, direct chapter contact, and other community needs.
Maintain accurate records through our data management system. Analyze service data to identify gaps in delivery and create opportunities for increased volunteer engagement.
Research and track resources throughout assigned Chapter(s) territory.

Employees working 24 hours/week or more are eligible for a comprehensive benefits package, including medical, dental, vision, flex accounts, short and long-term disability, life insurance, tuition reimbursement, generous PTO as well as an annual Cultural & Heritage Day and Volunteer Day of their choosing. They are also eligible for our gold standard 401(k) retirement plan.

Full time employees (37.5 hours/week), will enjoy all of the above plus an annual School Visitation Day an Elder Care Facility Day of their choosing, plus Caregiver Leave.

The Alzheimer’s Association is committed to diversity, equity and inclusion in the workplace and provides consideration for an employment relationship without regard to race, color, religion, sex, sexual orientation, gender expression, gender identity, genetic predisposition, national origin, ethnicity, disability, veteran status, or any other characteristic protected by federal, state or local law.

Job Requirements


Bachelor’s degree in Education, Social Work, Human Services, Gerontology, Nursing, Public Health, or volunteer management
At least 2 years of experience in managing volunteers and program implementation
Minimum 1-2 years of experience in community outreach, community mobilization or organizational capacity building projects/initiatives

Knowledge, Skills and Abilities

Demonstrated success managing volunteer-led community education programs and support groups, with experience in recruitment, training, engagement, supervision and evaluation of volunteers. 
Demonstrated success working with diverse teams to identify, create, launch and maintain strategic partnerships
Strong communication skills to engage in person and in print and electronic communication
Ability to anticipate, identify, organize and/or analyze growth opportunities and to make data driven decisions that lead to programmatic recommendations to leadership.
Ability to present common program curriculums to community settings as needed.
Strong computer skills, proficient with Microsoft Office products, Google suite and; experience with, or ability to rapidly learn the Personify CRM database and volunteer management system
Ability and willingness to travel up to 50% within the assigned territory by car. Travel in this case, is considered time spent away from the office, in the community, to fulfill the job goals
Must possess valid driver’s license, access to a reliable vehicle, proof of insurance and good driving record
Ability and willingness to work evenings and weekends as required for the job
Ability to bend, stoop, lift, and transport up to 25lbs of materials

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