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Protective Services Supervisor 1

The Seneca County Department of Job and Family Services is seeking to fill an open positions for a Protective Services Supervisor 1  to directly...

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Tiffin, Ohio

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Job Description

The Seneca County Department of Job and Family Services is seeking to fill an open positions for a Protective Services Supervisor 1  to directly supervise social services workers and to carry a small caseload pertaining to extremely difficult or volatile cases.  

This position offers LIFE and WORK BALANCE!

  • 100% flex time – employees have flexible full time hours to meet needs of families
  • Bonuses are available for workers who meet sick leave usage levels
  • 2 weeks’ vacation after the first year.
  • 11 ½ paid holidays
  • 4 personal days per year after the first year (pro-rated the first year)
  • Begin accumulating sick leave hours on the first day of work
  • Medical insurance coverage available
  • Life insurance coverage
  • Optional supplemental insurance
  • Optional wellness plan
  • On site wellness center
  • Tuition reimbursement – the agency may assist you to further your education (including graduate degrees) to increase skills in your job
  • Federal Public Service Loan Forgiveness (FLPS)
  • Public Employees Retirement System (PERS)


  • Under supervision of Program Administrator, supervises staff in family and adult supportive services division
  • Assigns and monitors caseloads
  • Rotates on call duties
  • Ensures compliance with local, state, federal rules/laws
  • Ensures employees receive orientation and training
  • Evaluates employee performance
  • Administers discipline
  • Recommends need for new staff and assists with interviews
  • Reviews, approves, denies employee requests for leave
  • Conducts staff meetings
  • Prepares monthly, quarterly reports
  • Prepares reports
  • Ensures quality assurance activities
  • Assists with emergency response situations
  • Responds to client complaint
  • Enters data into state computer system
  • Provides coverage for employees
  • Coordinates services with community agencies
  • Represents, promotes and supports the agency to the community
  • Serves on committees
  • Works cooperatively with community groups
  • Maintains working relationship with other county departments
  • Attends conferences workshops and trainings to obtain or maintain knowledge of current regulations


  • Agency policies and procedures
  • Supervisory practices
  • Disciplinary procedures
  • Available community resources
  • Safety practices
  • Social welfare issues
  • Employee training and development
  • Court proceedings and practices
  • Child and elderly abuse issues
  • Expert witness practice and procedures
  • Licensing requirements


  • Organization
  • Communication
  • Public speaking
  • Writing
  • Typing/word processing
  • Interviewing


  • Interpret policy and procedures
  • Supervise
  • Understand manuals and verbal instruction
  • Deal with employee problems and concerns
  • Work independently
  • Work with children, elderly, ill mentally challenged, and physically handicapped people
  • Assess others for signs of abuse or neglect
  • Testify as expert witness
  • Direct and monitor work
  • Recognize and react appropriately to unusual or threatening conditions
  • Present a positive image to the public
  • Maintain confidentiality
  • Maintain accurate records
  • Maintain effective working relationship with supervisor and co-workers


TO APPLY: Interested applicants should submit a resume and cover letter outlining how the qualifications for this position are met to Ginger Mack, Human Resource Officer 2.

Job Requirements


  • Education: Degree in Social Work or related degree
  • Experience
    • Two years experience as Social Services Worker 2 or
    • Completion of undergraduate major core work in behavioral science, social science, early childhood development technology or related field or
    • Two courses in adult psychology, one must be in gerontology or
    • Twelve months experience or two courses in child psychology, social welfare, or other sociology related topic

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