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Provider Relations Coordinator

Provider Relations Coordinator (Open Positions: 1) Closes On: January 4, 2021 at 11:59 PM EST Location: Wood County Board of...

Job Views ( 12 )

Bowling Green, Ohio

Wood County

12/16/2020

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Job Description

Provider Relations Coordinator (Open Positions: 1)

Closes On: January 4, 2021 at 11:59 PM EST

Location: Wood County Board of Development Disabilities, Bowling Green, OH 43402
Department: Health Supports & Provider Relations
Division: None
Job Status: Full-Time
Shift: 8:00 AM – 4:30 PM
Days Worked: Mon., Tue., Wed., Thu., Fri.
Hour Per Week: 40
Rate of Pay: $58,198.40 – $60,132.80
Details: Wood County Board of DD is seeking an innovative, dynamic individual to work with the Department Director and the Provider Relations team to manage, supervise and develop initiatives for increasing the recruitment, retention, training and supports for our Wood County Provider Network who serves individuals with Developmental and Intellectual Disabilities.

 

Job Summary

We are seeking an energetic and dynamic Provider Relations Coordinator. 

The Wood County Board of Developmental Disabilities (WCBDD) coordinates services for over 1,000 people with developmental disabilities in Wood County. Our mission is to support, empower, and inspire all people.

The ideal candidate will be a highly self-motivated problem solver, who is a team player with time management and leadership skills. 

 

Job Responsibilities

  • Assists the Director of Health Supports and Provider Relations (HSPR) in the implementation of the organization’s mission, vision and values.
  • Management, supervision and development of personnel to include Provider Relations Specialists and Registered Nurse.
  • Oversee the development and implementation strategies to create new provider options for waiver services based on specific individual needs of those seeking services in Wood County. 
  • Develop plans, systems, strategies and benchmarks to monitor progress and achieve success of Provider Relations. 
  • Develops and maintains a provider pool of both Agency and Independent certified Home and Community Based Services (HCBS) waiver providers to meet the need of persons served.
  • Recruits both waiver and state plan providers. Promotes awareness and works to promote community options (e.g. Ohio Shared Living, assistive technology etc.) through presentations to families and self-advocacy groups, and business partners.
  • Oversees the development of provider trainings toenhance the development of the provider network in quality service delivery concepts, best practices and compliance with applicable laws, rules and regulations.
  • Acts as a resource and provides information and training to interested parties/organizations on how to become a qualified provider, accessing resources, compliance standards and responsibilities, etc.
  • Maintains a comprehensive understanding of training requirements for providers.
  • Oversees/conducts ongoing review of individual service plan process to ensure compliance with all requirements of Ohio Department of Developmental Disabilities (ODODD). 
  • Evaluates quality of plans to ensure all elements of person-centered planning are met.  Identify systematic gaps, trends and patterns where additional training may be needed. 
  • Communicate findings with the SSA management team and staff. Develops/conducts trainings based on these trends and patterns for both providers and County Board staff.
  • Provides technical assistance to SSA management relative to Office of System Supports and Standards (OSSAS) requirements and processes.
  • Oversees/conducts provider compliance reviews as assigned by ODODD/OSSAS for certified providers who are providing services to persons with developmental disabilities. This will consist of interviews, site visits and documentation of reviews in the ODODD Review Data System (RDS).
  • Monitors for compliance with standards and the Ohio Administrative Code. Prepares outcome-based reports reflecting individual and systematic recommendations. 
  • Performs the necessary follow up related to completed Provider Compliance Reviews and Plans of Correction.  Maintains records of reviews. 
  • Ensures the communication of findings of reviews to the appropriate parties.  Consults with providers to improve the quality of services, provides training and education. 
  • Oversees the RN Medication Quality Assurance processes conducted by the HSPR Registered Nurse.
  • Meets regularly with providers to create and maintain a positive working relationship, monitor outcomes of services and share information from departmental/program/state and federal rules and regulations.
  • Develops and implements strategies to address the Direct Support Professional workforce crisis.
  • Assess and identify training needs for Direct Support Professionals as it pertains to overall best practices in person-centered planning, service delivery and rule requirements.
  • Together with the HSPR Director and the WCBDD fiscal department, develops the provider recruitment, retention and training funding/grant processes provided by the County Board; and collaborates with County Board management in the selection and distribution of those funds.   Works with WCBDD Fiscal to track funding and County Board grant awards.

 

Minimum Qualifications

Education/Experience Requirements

Must have a Bachelor’s Degree in Psychology, Social Work, Special Education, or other related areas.

Must have one (1) year of demonstrated leadership with primary responsibility for directing or leading an effective specific purpose committee or function.

Prefer one (1) to two (2) years related experience working with Individuals with developmental disabilities, as applicable to position.

Prefer previous experience working in the HCBS Waiver Provider system.

 

Required Documents

Completed, submitted application

Resume

Letter of intent (cover letter)

 

Minimum Qualification Standards:

Must be able to move individuals who are receiving services including adults and children in a safe manner. Must be able to lift, carry and move office supplies, materials, and equipment required for day-to-day operations.

If required by the position you must maintain a current driver’s license in your residing state for the purpose of transporting individuals who are receiving services and/or operation of a Board owned vehicle.

 

Additional Information

 

Position description for Provider Relations Coordinator.pdf

Benefits offered

  • Health insurance
  • Dental insurance
  • Vision reimbursement
  • Retirement through Ohio Public Employees Retirement System (OPERS)
  • Optional deferred compensation plan
  • Tuition Reimbursement
  • Sick, vacation and personal leave

 

Insurance Information

 

Conditions of Employment

  1. Must be 18 years old.
  2. Successful completion of general orientation.
  3. Receipt of seven acceptable background required by ORC 3319.39 & OAC 5123:2-2-02.
  4. Must obtain and maintain any training, licenses, registration, or certification mandated by the Board and the State of Ohio.
  5. Must have a medical examination and a one-step PPD test to determine fitness for duty prior to providing direct care service or within 30 days of employment whichever comes first.
  6. Possess/maintain an acceptable motor vehicle record (if required for position) per board guidelines. NOTE: Use of personal vehicle for transporting individuals requires proof of liability insurance.
  7. Receipt of acceptable criminal background report from Bureau of Criminal Identification (BCI) and county sheriff ‘s office of permanent address before starting position as required by ORC 3319.39 & OAC 5123:2-2-02.

The Wood County Board of Developmental Disabilities is an Equal Opportunity Employer.

Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, color, religion, sex, pregnancy, age, sexual orientation, national origin, ancestry, disability, veteran status, military status, genetic information, or other unlawful reason according to federal, state, or local statutes.

If you are a person with a disability and require accommodations please advise our EEO Officer.

 

Application Special Instructions

 

ALL APPLICATIONS MUST BE SUBMITTED NO LATER THAN 11:59 p.m. ON THE STATED DEADLINE DATE.

Please ensure all required documents have been completed/included.  Incomplete applications or applications received after the posting deadline will not be considered.

You will receive a confirmation email from upon successful completion of your application.

Job Requirements

Minimum Qualifications

Education/Experience Requirements

Must have a Bachelor’s Degree in Psychology, Social Work, Special Education, or other related areas.

Must have one (1) year of demonstrated leadership with primary responsibility for directing or leading an effective specific purpose committee or function.

Prefer one (1) to two (2) years related experience working with Individuals with developmental disabilities, as applicable to position.

Prefer previous experience working in the HCBS Waiver Provider system.

 

Required Documents

Completed, submitted application

Resume

Letter of intent (cover letter)

 

Minimum Qualification Standards:

Must be able to move individuals who are receiving services including adults and children in a safe manner. Must be able to lift, carry and move office supplies, materials, and equipment required for day-to-day operations.

If required by the position you must maintain a current driver’s license in your residing state for the purpose of transporting individuals who are receiving services and/or operation of a Board owned vehicle.

 

Knowledge, Skills and Abilities

Provider Relations Coordinator –

Knowledge, Skills and Abilities

Integrity, honesty, and ethical standards of behavior and decision-making principles. 

Carries out policies and procedures in a consistent manner.

Excellent organizational skills.

Strong analytical, troubleshooting, and problem-solving skills.

Ability to make independent decisions.

Ability to handle confidential information.

Proficient in Microsoft Office programs. (Word, Excel, PowerPoint)

Excellent interpersonal skills.

Strong verbal and written communication skills.

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