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Quality Assurance Specialist

Quality Assurance Specialist at Mennel Milling Come join our family at Mennel Milling, a 130 year old industry leader who is searching for...

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Fostoria, Ohio

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Job Description

Quality Assurance Specialist at Mennel Milling

Come join our family at Mennel Milling, a 130 year old industry leader who is searching for our leaders of tomorrow. We’d love to talk with you about our progressive company and how you could fit into Team Mennel. Give us a call today!

Competitive pay and benefits. Must pass substance abuse testing, post-offer physical evaluation and background check. See job description listed below. We are an Equal Opportunity Employer.


SUMMARY:  The primary purpose of this position is to provide guidance to the Quality Control systems (measurements, instruments, and equipment) at The Mennel Milling Company’s production facilities. This position will sustain the Mission and Motto and Food Safety and Quality Statement of the Mennel Milling Company. 


PRIMARY WORK SHIFT: Monday through Friday 8AM – 5PM.  Will vary depending on workload/needs.  This position can accommodate a remote (home) working location as this role will require significant travel, (greater than 50%), to the food production facilities.


ESSENTIAL DUTIES AND RESPONSIBILITIES:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without accommodation.

  • Follow all food and personal safety rules and regulations in respect to GMP’s, OSHA, HACCP, the Global Food Safety Initiative, the US FDA Food Safety Modernization Act as stated in the FS&Q Statement, and sanitation guidelines as set forth by the company as listed in Corporate Health, Safety & Environmental (HSE) and attend all required training sessions. Maintain the department/facility in an everyday audit ready condition.
  • Responsible for auditing the data generated by the Quality Control (QC) labs, providing timely feedback, training, and resolutions.  This includes routine evaluation of method validation and operator qualification via IntraLab and AACCI check samples. 
  • Evaluate overall performance of the QC laboratories in the areas of product quality, ingredient integrity, quantitative and qualitative testing, rheological and wet chemistry analysis.
  • Responsible for assisting in troubleshooting when products do not meet customer specifications and working with the QC labs to provide timely resolution and corrective actions.
  • Responsible for ensuring that each QC lab is following the most current SOPs, providing training on updates (if necessary), and all SOPs (corporate and site-specific) are accessible to appropriate personnel.
  • Responsible for assistance with the maintenance of laboratory equipment located at each QC lab.  This will require travel to each of the QC labs.
  • Provides assistance as needed with creating, monitoring, and updating flour specifications, spec cards and nutritional data sheets.
  • Responsible for compiling relevant crop, grain, and flour quality parameters for easy retrieval and analysis.  Examples include items such as new crop data, VOM results, blending specs and glyphosate levels.
  • Assists QC labs in new crop transition including evaluation and distribution of new crop data, review of current customer specifications, transition plans and communication to customers.
  • Point of contact for all third-party laboratory testing.  Assist QC labs with test requests needed via third-party laboratory, interpretation of test results, and providing timely resolution and corrective actions as needed.
  • Responsible for ensuring that quality software supports the needs of the mills and quality labs, partnering with IT on resolutions if necessary and taking an active role on improving the digital systems within the QC labs.
  • Active contributor in projects for innovation/product development, quality, validations, process improvement, and customer complaint reduction.
  • Active participant of the Customer Feedback/Resolution Team, providing technical input, insights, and support.  May be required to serve on a sub-team to further investigate a quality observation, as assigned by the Director of Food Safety, Quality & Regulatory.
  • As needs permits, this position may require additional responsibilities as defined by the Director of Food Safety, Quality & Regulatory.
  • Other duties may be assigned.


SUPERVISORY RESPONSIBILITIES: This position has no supervisory duties.



Job Requirements

QUALIFICATIONS:  The requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job.

  • Bachelor’s Degree in Food Science, Chemistry, Biology, or related disciple is required.
  • Demonstrate knowledge and experience in cereal chemistry, analytical chemistry, food science, and statistics or statistical process control (SPC).
  • Must be proficient in Microsoft Office.
  • Must have a strong understanding of flour and dough analysis techniques and methods.
  • Must have a basic understanding of baking fundamentals.
  • Good communication skills both internally and externally.


LANGUAGE SKILLS: Ability to read and comprehend simple instructions, short correspondence, memos, procedures, and plans. Ability to write, complete checklists and other basic documentation and correspondence. Ability to effectively present information or data in one-on-one and small group situations to co-workers, supervisors, and managers.


MATHEMATICAL SKILLS:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.


REASONING ABILITY:  Must use solid judgment when making decisions. Must have ability to quickly recognize and plan for changing work duties and events.


PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to perform maintenance tasks, reach with hands and arms; climb or balance; stoop, kneel, twist, crouch, or crawl, and talk or hear. The employee must occasionally lift and/or move up to 50 pounds or more. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.


WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job:

While performing the duties of this job, the employee is regularly exposed to conditions that are typical to a fast- paced manufacturing environment, including: moving equipment and machinery, dusty, hot/humid, and cold conditions; employee must be willing to work in all weather conditions, at heights, and in the presence of airborne particles. The noise level in the work environment usually requires the use of hearing protection. Work involves exposure to common wheat allergens.


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