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Quality Manager

A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about...

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Tiffin, Ohio

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Job Description

A collective energy and ambition. A place where you can make a real difference.

We’re a company that genuinely cares about our people, our products, our consumers and the environment.

Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries.

United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win.

The Old Fort Plant Quality Manager is responsible for the quality systems, food safety and product quality at the manufacturing facility and distribution center.  This position also provides input into the Green River Plant Quality and Food Safety System.  The position manages the Quality Control Lab, Production Quality, Quality Assurance and other related Quality functions required to ensure the Quality Management System is effective.  They also ensure the Food Safety program is effective.  The person directs quality improvement programs at the plant working with the local plant management staff and implements Corporate Quality initiatives.

The reporting structure is solid line to Corporate Global Quality to maintain Independence and dotted line to Plant Management.  Critical Success Drivers are developed in combination with both Corporate and Plant objectives.  On site Plant Management is responsible for day to day activities.  All communication is to Plant Management first, then Corporate as required.

Essential Functions

Provides Quality Leadership to support plant quality and food safety programs focused on the production of Quality Product, Continuous Improvement, compliance to Good Manufacturing Practices and Regulatory/Legal requirements for Old Fort. Develop programs to ensure manufacturing systems are in control and capable of meeting defined specifications.
Communicate plant quality issues to Plant Management and Corporate as appropriate.
Implement Corporate Quality Initiatives.
Manage the Old Fort Quality Budget within the guidelines and direction of Plant Management.
Ensure the Quality Group is trained and staffed with competent personnel.
Coordinate third party and internal quality system audits to document compliance to Regulations in Old Fort.

Ensure compliance to Regulatory and Legal Requirements in Old Fort. Works cooperatively with the Green River facility to ensure consistency of Quality systems and conformance to Regulatory requirements.
Interact with Corporate Brand Teams and R&D Groups on new products and product improvements, coordinating R&D test trials in Old Fort.
Apply Lean Six Sigma processes to achieve cost savings targets for the plant.
Interact with Retail Customers to meet their requirements
Ensure B2B customer complaints are investigated and closed out.
Develop and maintain Key Quality Performance Indicators.

Church & Dwight is proud to be an Equal Opportunity Employer/Veterans/Individuals with Disabilities.

For more information on our company, our brands and our culture visit us at

Church & Dwight is proud to be an Equal Opportunity Employer, m/f/disability/veteran.

Job Requirements

Knowledge, Skills & Abilities

Excellent influence and persuasive skills
Demonstrated leadership with significant results achievement
Able to embrace new ideas
Knowledge of Regulatory Requirements for 21 CFR 110, 111, 117 and 210/211

Education & Experience

BS/MS degree from an accredited institution in Science related field
Minimum 8-10 years’ experience in the consumer products, food mfg., medical device, and/or pharmaceutical industries
Experience working in a plant environment
Knowledge of quality management systems, food safety systems, and Regulatory Requirements
Supervisory Experience

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