Overview Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If...
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Ottawa, OhioOther County
Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today!
Abides by and demonstrates the company’s Mission, Vision, and Values through both behavior and job performance on a day-to-day basis
Supervises the provision of assistance to person(s) served in order to promote their physical, social, and psychological well-being
Monitors and ensures staff follow agency procedures to promote optimum safety practices to provide a safe environment
Monitors and ensures staff follows agency procedures to promote optimum health care and behavior supports
Monitors and ensures staff completes all documentation as required to ensure quality services
Supervises staff interactions with person(s) served and support staff to promote the rights of the person(s) served to achieve enhanced quality of life
Ensure Material Data Safety Sheets are present for all supplies/chemicals as applicable for assigned service sites
Conducts timely performance reviews
Maintains a work environment that supports dignity and fair treatment of staff
Participates in recruitment, ensures vacancies are filled in a timely manner, and participates in all hiring and termination decisions for assigned locations
Ensures that staff is deployed appropriately and that staffing ratios are in compliance with regulatory and service plan requirements
Prepares and posts schedules in a timely manner, and efficiently utilizes staff
Oversees staff training and orientation and maintains records
Reviews and provides feedback on all staff documentation, including time and attendance and requests for time off
Ensure staff is properly trained on Material Data Safety Sheets for chemicals/supplies
Serves as a positive role model and supports development of staff
Conducts staff counseling and corrective action including work improvement plans and follow-up
Ensures applicable Occupational Safety Health Administration compliance standards are met and all related training occurs. Documents training and compliance in accordance with ResCare and regulatory requirements
Promotes the individuality of person(s) served by ensuring that common living areas and bedrooms are individualized to reflect the personality of the person(s) who lives there
Implements systems for disposal, collection and storing of medical waste
Implements and oversees Best in Class initiatives for assigned service site(s)
Provides timely and appropriate feedback and oversight on staff documentation, including daily progress notes, data sheets, and incident reports
Ensures that each person served has an activity schedule developed and implemented
Oversees implementation of services outlined in person(s) served service plan
Oversees implementation of and compliance with audit systems
Observes the implementation of client rights and coaches staff on choice issues such as possessions, use of money, and church preferences
Assists with the review and tracking of incident and accident reports
Responds to emergencies for person(s) served
Participates as needed with investigations involving persons served and employees at assigned service site(s)
Monitors labor hours and ensures assigned service site(s) are operating within budgetary guidelines
Ensures timely submission of trust fund requests, receipts, and related financial documentation
Ensures a safe work environment to minimize worker’s compensation injuries and financial expenditures. Responsible for timely reporting of all service site injuries and assist with the management of claims
Monitors service site expenses relative to budgets
Trains staff on financial and administrative controls
About our Line of Business
ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visit www.rescarecommunityliving.com Follow us on Facebook and LinkedIn.
Additional Job Information
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Res-Care, Inc., dba BrightSpring Health Services (“ResCare”), is an Equal Opportunity Employer. ResCare does not discriminate against any person on the basis of gender, race, color, national origin, religion, disability, age, veteran status, gender identity or sexual orientation in admission, treatment, or participation in its programs, services and activities, or in employment, or on the basis of gender in its health programs and activities.
One year of supervisory experience required
Previous experience providing services and supports to individuals with acquired brain injuries preferred
Ability to communicate (verbal and written) with all levels of personnel, internal and external to the company. Ability to work flexible hours and locations and cover direct care shifts as necessary
Experience in managing systems, processes, and people
Working knowledge of Federal, State, and local regulations concerning services to individuals with acquired brain injuries
Ability to use a calculator and other general office, household, and adaptive equipment
Good organizational skills and attention to detail
Proven supervisory skills
Bachelor of Art/Bachelor of Science in Business, Health Care Administration or a Social Science OR high school diploma/General Education Diploma and equivalent work experience of three years in brain injury services or residential services for individuals with disabilities. Exceptions to educational requirements must comply with state law. Exceptions must have written approval of the Administrator or designee
Valid driver’s license from state of residence with a satisfactory driving record as defined by Company vehicle policy and/or liability insurance carrier (as applicable per program requirements)
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