We are seeking an experienced and dynamic Service and Support Administration Manager.

The Wood County Board of Developmental Disabilities (WCBDD) coordinates services for over 1,000 people with developmental disabilities in Wood County. Our mission is to support, empower, and inspire all people.

The ideal candidate will be a highly self-motivated problem solver, who is a team player with time management skills and leadership skills. 

The Service and Support Administration Manager will be responsible for supervising assigned SSA staff, implementing the mission of the Wood County Board of DD and ensuring health and safety of all individuals served. 

Essential Duties

• Provide work direction, training, support and supervision as necessary for all services and activities of the SSA department.
• Recruit, select and train new staff within the SSA Department.
• Implement the philosophy and mission of WCBDD.
• Participate in long- and short-term planning with the SSA Department.
• Assist in development of policies & procedures.
• Review Individual Service Plans to ensure they meet all compliance standards.
• Ensure health and safety of individuals served.
• Share 24-hour on-call support and assistance for the On-Call Service Coordinator in crisis intervention and stabilization.
• Assure that all services are delivered in accordance with Board policy and procedure as well as with Ohio Revised Code and other pertinent state and federal laws.
• Continually monitor the quality and efficiency of services provided within the Service and Support Administration Department and make staffing and programmatic recommendations to the Director of Service and Support Administration as needed.

Education/Experience Requirements

Required Bachelor’s Degree in Social Work, Psychology, Special Education or related field.

 Minimum of four (4) years of DD experience.

 Supervisor experience preferred.

Required Documents

Completed, submitted application

Resume

Letter of intent (cover letter)

Minimum Qualification Standards:

Must be able to move individuals who are receiving services including adults and children in a safe manner. Must be able to lift, carry and move office supplies, materials, and equipment required for day-to-day operations. 

If required by the position you must maintain a current driver’s license in your residing state for the purpose of transporting individuals who are receiving services and/or operation of a Board owned vehicle.

Education/Experience Requirements

Required Bachelor’s Degree in Social Work, Psychology, Special Education or related field.

 Minimum of four (4) years of DD experience.

 Supervisor experience preferred.

Required Documents

Completed, submitted application

Resume

Letter of intent (cover letter)

Minimum Qualification Standards:

Must be able to move individuals who are receiving services including adults and children in a safe manner. Must be able to lift, carry and move office supplies, materials, and equipment required for day-to-day operations. 

If required by the position you must maintain a current driver’s license in your residing state for the purpose of transporting individuals who are receiving services and/or operation of a Board owned vehicle.

• Integrity, honesty, and ethical standards of behavior and decision-making principles. 
• Carries out policies and procedures in a consistent manner.
• Excellent organizational and time management skills.
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to make independent decisions.
• Accept changes as positive
• Ability to handle confidential information.
• Proficient in Microsoft Office programs. (Word, Excel, PowerPoint)
• Excellent interpersonal skills.
• Strong verbal and written communication skills.