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Service and Support Administration Manager

Service & Support Administration Manager (Open Positions: 1) Closes On: January 15, 2023 at 11:59 PM EST Location: Wood County Board...

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Bowling Green, Ohio

Wood County

12/27/2022

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Job Description

Service & Support Administration Manager (Open Positions: 1)

Closes On: January 15, 2023 at 11:59 PM EST

Location: Wood County Board of Development Disabilities, Bowling Green, OH 43402
Department: Service & Support Administration
Division: None
Job Status: Full-Time
Shift: 8:00 AM – 4:30 PM
Days Worked: Mon., Tue., Wed., Thu., Fri.
Hour Per Week: 40
Rate of Pay: $68,972.80 – $71,240.00
Status: Accepting Applications
Details: We will be conducting 1st round interviews 1/23-30/2023. We will be conducting 2nd round interviews 2/6-10/2023.

  Apply Now

 

Job Summary

We are seeking an experienced and dynamic Service and Support Administration Manager.

The Wood County Board of Developmental Disabilities (WCBDD) coordinates services for over 1,000 people with developmental disabilities in Wood County. Our mission is to support, empower, and inspire all people.

The ideal candidate will be a highly self-motivated problem solver, who is a team player with time management skills and leadership skills. 

The Service and Support Administration Manager will be responsible for supervising assigned SSA staff, implementing the mission of the Wood County Board of DD and ensuring health and safety of all individuals served. 

 

Job Responsibilities

Essential Duties

 

  • Provide work direction, training, support and supervision as necessary for all services and activities of the SSA department.
  • Recruit, select and train new staff within the SSA Department.
  • Implement the philosophy and mission of WCBDD.
  • Participate in long- and short-term planning with the SSA Department.
  • Assist in development of policies & procedures.
  • Review Individual Service Plans to ensure they meet all compliance standards.
  • Ensure health and safety of individuals served.
  • Share 24-hour on-call support and assistance for the On-Call Service Coordinator in crisis intervention and stabilization.
  • Assure that all services are delivered in accordance with Board policy and procedure as well as with Ohio Revised Code and other pertinent state and federal laws.
  • Continually monitor the quality and efficiency of services provided within the Service and Support Administration Department and make staffing and programmatic recommendations to the Director of Service and Support Administration as needed.

 

Minimum Qualifications

Education/Experience Requirements

Required Bachelor’s Degree in Social Work, Psychology, Special Education or related field.

 Minimum of four (4) years of DD experience.

 Supervisor experience preferred.

 

Required Documents

Completed, submitted application

Resume

Letter of intent (cover letter)

 

Minimum Qualification Standards:

Must be able to move individuals who are receiving services including adults and children in a safe manner. Must be able to lift, carry and move office supplies, materials, and equipment required for day-to-day operations. 

If required by the position you must maintain a current driver’s license in your residing state for the purpose of transporting individuals who are receiving services and/or operation of a Board owned vehicle.

 

Knowledge, Skills and Abilities

 

Additional Information

 

Position description for Service and Support Administration Manager.pdf

 

Benefits offered

  • Health insurance
  • Dental insurance
  • Vision reimbursement
  • Retirement through Ohio Public Employees Retirement System (OPERS)
  • Optional deferred compensation plan
  • Tuition Reimbursement
  • Sick, vacation and personal leave

 

Insurance Information

 

Conditions of Employment

  1. Must be 18 years old.
  2. Successful completion of general orientation.
  3. Receipt of seven acceptable background required by ORC 3319.39 & OAC 5123:2-2-02.
  4. Must obtain and maintain any training, licenses, registration, or certification mandated by the Board and the State of Ohio.
  5. Must have a medical examination and a one-step PPD test to determine fitness for duty prior to providing direct care service or within 30 days of employment whichever comes first.
  6. Possess/maintain an acceptable motor vehicle record (if required for position) per board guidelines. NOTE: Use of personal vehicle for transporting individuals requires proof of liability insurance.
  7. Receipt of acceptable criminal background report from Bureau of Criminal Identification (BCI) and county sheriff ‘s office of permanent address before starting position as required by ORC 3319.39 & OAC 5123:2-2-02.

The Wood County Board of Developmental Disabilities is an Equal Opportunity Employer.

Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, color, religion, sex, pregnancy, age, sexual orientation, national origin, ancestry, disability, veteran status, military status, genetic information, or other unlawful reason according to federal, state, or local statutes.

If you are a person with a disability and require accommodations please advise our EEO Officer.

 

Application Special Instructions

 

ALL APPLICATIONS MUST BE SUBMITTED NO LATER THAN 11:59 p.m. ON THE STATED DEADLINE DATE.

Please ensure all required documents have been completed/included.  Incomplete applications or applications received after the posting deadline will not be considered.

You will receive a confirmation email upon successful completion of your application.

Job Requirements

Minimum Qualifications

Education/Experience Requirements

Required Bachelor’s Degree in Social Work, Psychology, Special Education or related field.

 Minimum of four (4) years of DD experience.

 Supervisor experience preferred.

 

Required Documents

Completed, submitted application

Resume

Letter of intent (cover letter)

 

Minimum Qualification Standards:

Must be able to move individuals who are receiving services including adults and children in a safe manner. Must be able to lift, carry and move office supplies, materials, and equipment required for day-to-day operations. 

If required by the position you must maintain a current driver’s license in your residing state for the purpose of transporting individuals who are receiving services and/or operation of a Board owned vehicle.

 

Knowledge, Skills and Abilities

SSA Manager –

  • Integrity, honesty, and ethical standards of behavior and decision-making principles. 
  • Carries out policies and procedures in a consistent manner.
  • Excellent organizational and time management skills.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Ability to make independent decisions.
  • Accept changes as positive
  • Ability to handle confidential information.
  • Proficient in Microsoft Office programs. (Word, Excel, PowerPoint)
  • Excellent interpersonal skills.
  • Strong verbal and written communication skills.

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