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Site Manager – Automotive

Site Manager   The Site Manager will ensure client overall satisfaction by addressing their needs quickly and effectively Optimizing site performance and mission...

Job Views ( 5 )

Findlay, Ohio

Hancock County

1/8/2021

Apply Now

Job Description

Site Manager

 

The Site Manager will ensure client overall satisfaction by addressing their needs quickly and effectively

Optimizing site performance and mission efficiency

Organizing & coordinating teams at site level to fulfill missions, managing the site teams and ensuring good social climate on the site

Preparing sites and teams for Technical resource requirements

Role will potentially require travel throughout the area at various sites

Responsibilities

Client relationship & Business development

  • Being the Trigo face of on the site, guaranteeing client satisfaction and building a solid relationship with them (incl. support to claim management)
  • Ensuring clear and transparent communication to the client : sending the reporting in time with accurate information, building on regular client meetings (incl. reviewing planning & upcoming activities with them)
  • Developing business with existing clients on farming, and up-selling (support provided by Sales for the quotation preparation and/or negotiation)
  • Providing site information on new client opportunities to Sales teams, and providing them insight for the quotations
  • Monitoring competition (services, prices…) at site level
  • Contributing to and/or making proper quotations

Operations

  • Ensuring Health & Safety of employees on site (incl. PPE, ergonomics, site evacuation, working area…)
  • Estimating mission costs the most accurately possible, building on as much information as possible
  • Making sure that all required information for contracts and traceability (site and customer record documents, risk analysis) and instructions are well documented, on time, with up-to-date information
  • Making sure operational management tools, monitoring tools (incl. dashboards) are up-to-date, with accurate information
  • Ensuring “0 defect” in the mission (either 0 ppm or as per agreed upon in contract terms) relying on the PIC/TRIGO quality tools, standards, QMS and audits
  • Making sure missions are delivered efficiently: estimating cycle time / pph and downtime during the sales phase, monitoring efficiently during mission execution and making sure inspectors know the WI
  • Ensuring continuous improvement to optimize services provided and site efficiency
    • Incl. collecting client and staff suggestions and reporting them to management
  • Supporting invoicing & cash collection processes

Organization & management

  • Ensuring staff availability and qualifications to perform the missions (current and upcoming), and contributing to cross-site resource allocation
    • Incl. managing temp staff contracts, and making sure that the wages are consistent with the staff’s working time
  • Developing & retaining teams (whether PIC/TRIGO or temps), and ensuring team induction / site orientation & training (incl. at mission start), and audits
    • Incl. ensuring personnel assessment,
    • Incl. participating to disciplinary meetings if any
  • Pulling the adapted resources / competences / tools on missions, in order to meet clients’ expectations (incl. being involved in the recruiting process)
  • Animating and motivating the site teams, ensuring the team’s safety and ensuring good social climate on the site
    • Incl. ensuring communication of corporate information to the teams, and communicating the teams’ proposals / questions to upper management

Technical

  • Analyzing technical requirements for customers missions (existing or upcoming) incl. required investments
  • Pulling technical resources when needed to anticipate and fully address client needs (whether with external or internal expertise)
  • Supporting development of technical expertise at site level

Reports

Team of approx

  • Operations staff: Team Leaders, Operators
  • Management staff: Site Assistant, Deputy Site Manager
  • Technical staff: Quality Engineers, Technicians 

Works with

Internal interfaces

External interfaces

 

         Regional / General Manager

         Operations Manager

         Technical department

         Quality Department

         HR / Safety

         Sales (Key Account Managers, Sales Account Managers)

         Purchasing

         Finance (Controlling, Cash collection…)

         IT

 

 

Client (Auto Quality departments OEM & final assemblers)

 Temp agencies

 

Knowledge, skills, abilities

Hard skills

Values & attitudes

 

         Full proficiency in local language

         Proficiency in English

         Computer skills Pack Office

         Computer skills Other software

 

 

   Global team spirit

    Team player

    Open-minded

    Excellence

    Reactive

    Resilient to pressure

    Customer focused

    Client oriented

    Reliable & trustworthy

    Flexible

    Takes Initiative

    Autonomous

    Innovative

 

Work experience

Overall recommendations

Other points

 

  • 4/5 years of work experience in a technical environment
  • Operational background with overview capabilities
  • Management responsibilities (operational and HR)
  • Exposed to client relationship

 

 

 

Education background

Only qualified applicants will be selected. No phone calls please. At this time Trigo Global Quality will not offer or commence (“sponsor”) an immigration case in order to employ you (for example, H-1B, TN, OP-T VISAs or other employment-based immigration case). This is sometimes called “sponsorship” for an employment-based visa status. Qualified candidates may apply directly on our site at: https://trigogroup.applicantpro.com/jobs/

About TRIGO Global Quality Solutions

Founded in 1997, TRIGO is a multinational company providing operational Quality Management solutions for the manufacturing sector, especially in the automotive and aerospace industries. With a team of more than ten thousand professionals present in 20+ countries across 4 continents, TRIGO offers a comprehensive portfolio of Quality Assurance services ranging from inspection to expert auditing, consulting and training.

The unrivaled expertise, industrial mindset and extensive global footprint that TRIGO has built up over the last 3 decades has made TRIGO the leading quality solutions provider using the latest innovative and reliable digital systems and standard processes, delivering results in the most demanding industries.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

https://www.applicantpro.com/openings/trigogroup/jobs/1627669-21531

Job Requirements

Knowledge, skills, abilities

Hard skills

Values & attitudes

 

         Full proficiency in local language

         Proficiency in English

         Computer skills Pack Office

         Computer skills Other software

 

 

   Global team spirit

    Team player

    Open-minded

    Excellence

    Reactive

    Resilient to pressure

    Customer focused

    Client oriented

    Reliable & trustworthy

    Flexible

    Takes Initiative

    Autonomous

    Innovative

 

Work experience

Overall recommendations

Other points

 

  • 4/5 years of work experience in a technical environment
  • Operational background with overview capabilities
  • Management responsibilities (operational and HR)
  • Exposed to client relationship

 

 

 

Education background

Overall recommendations

Other points

 

  • 2/3 years of higher education at least, incl. technical component

 

 

 

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