Job Description

Supervises workers and programs in the social services unit including child abuse or neglect, foster care, & adoption:  determines need for staff; interviews applicants; recommends hiring; initiates termination actions; disciplines employees following progressive discipline policy; reviews, approves or denies leave requests; approves or denies overtime; submits payroll to fiscal department; sets work schedules; completes performance evaluations; interprets policies, procedures, rules, regulations, & laws relating to social services issues; makes recommendations for change; trains new employees; updates current employees on changes; assigns & reviews work; assigns cases to social service workers; coordinates intake screening; reviews screening forms; attends court hearings; testifies in court; screens all reports of suspected child abuse or neglect; logs reports; reviews on-going case files; reviews data entry (SACWIS*); completes required routing forms & reports; originates routine business letters, memos, etc.; explains policies & procedures to difficult/angry clients & general public:  ensures compliance with current rules & regulations; maintains on-call schedule; acts as backup to on-call worker; assists social service worker in removal of children; determines if children/adults should remain in home or be removed; contacts judge regarding courts orders, etc.; conducts unit meetings; works with outside agency providers (e.g. CASA); advises & updates director on an ongoing basis of any issues.  Conducts self in a professional manner at all times.  Respects agency & client confidentiality principles.  Exhibits regular & predictable attendance.
Investigates (intake worker) claims of abuse & neglect of children & maintains caseload (ongoing/in-home worker) of children/families that have previously been determined to require the protective assistance of the services of the agency:  takes initial complaint; makes initial contact; interviews family & children; uses direct & indirect contacts; substantiates validity of allegations; completes risk assessment; follows policy & procedure to complete investigation; documents investigation through statewide computer system (SACWIS*); completes required forms (e.g. assessments, plans, reviews, correspondence, reports, narratives) for timely submission (CAPMIS*); complies with established timelines; makes home visits: Attends meetings, trainings, conferences & other educational programs.  Participates in staff development programs & staff meetings.  Maintains records retention schedule for unit.  Coordinates outreach (e.g. child abuse prevention month) to educate public & promote favorable image.  Delivers speeches to organizations, schools, etc.  Operates small office equipment (e.g. computer, copier, fax).  Completes any/all assignments as directed by administrator.  Performs miscellaneous tasks associated with the duties of supervisor.  Performs all other job related duties as assigned. 

Job Requirements