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Technical Support Services Specialist

The University of Findlay ( is seeking a full-time technical support services specialist, responsible for technical support for...

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Findlay, Ohio

Hancock County


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Job Description

The University of Findlay (www.findlay.eduis seeking a full-time technical support services specialist, responsible for technical support for all university technologies, including but not limited to desktop and laptop support, assistance with university supported software, online learning, email, calendar, portal and wired & wireless connectivity. The Technical Support Services Specialist also assists with hardware and software installations, warranty process, and on-going training. Supervisory responsibilities include directing the activities of student interns and hourly workers.


This position includes rotating morning and evening schedules as well as possible evening and weekend duties.


Travel is primarily local during the business day, although some out-of-the-area travel may be expected. A valid US Driver’s license with a safe driving record is required.


Established in 1882 through a joint partnership between the Churches of God, General Counsel and the city of Findlay, the University of Findlay has nearly 80+ majors leading to baccalaureate degrees, 11 master’s degrees, and five doctoral degrees.  More than 3,300 students from approximately 42 countries are enrolled at Findlay. Consistently ranked as a Best National University by U.S. News & World Report, the University has also been regularly recognized as one of the best four-year institutions in the Midwest by the Princeton Review and was named to the Wall Street Journal/Times Higher Education College Rankings in 2022. In addition, our faculty and staff strive to create a supportive community in which our students grow and find their path to a meaningful life and productive career.


As a member of the city of Findlay, you will have the opportunity to be a part of the top ranked micropolitan community in the United States. Our small city offers so much to professionals like yourself, including a robust business climate, active downtown, and top-rated schools and parks. 


The Office of Human Resources will accept complete applicant files until the position is filled, early submission of materials will afford them optimal attention.


All applications will be considered highly confidential. Offering a competitive salary and excellent benefits, including UF tuition remission for accepted employee, spouse and children (after five months of employment).  The UF Employment Application may be found on the website at: .


For more information on the University of Findlay, visit


The University of Findlay is an Affirmative Action/Equal Opportunity Educator and Employer. 


It is the university’s policy to prohibit discrimination and provide equal opportunity to all employees and applicants for employment, without regard to their race, sex (including gender identity/expression), color, religion, ancestry, national origin, age, disability, veteran status, military or sexual orientation.


Job Requirements

A high school diploma is required, a bachelor’s degree in Computer Science or a related technical discipline is preferred, or the equivalent combination of education, technical certifications or training, or work experience. Candidates must possess excellent verbal and written communication skills; 4+ years IT experience in desktop support; and the ability and willingness to stay current with new technologies. A MCSA or equivalent is preferred. CompTIA Security Plus Certification required within 90 days of employment. 

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