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VA Account Manager

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives...

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Tiffin, Ohio

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Job Description

At Concordance Healthcare Solutions, we believe that each team member makes a difference in driving our purpose of positively impacting lives forward.  Concordance is committed to our guiding principles of financial stewardship, accountability, forward thinking, aligned relationships and an inclusive culture. This is done through maintaining an unwavering amount of respect and commitment with our employees and customers, being authentic to who we are and operating with the highest levels of integrity. Through our dedicated staff of over 1,200 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
We have a job opening and exciting opportunity for a full-time VA Account Manager in the Government Sales Department. The VA Account Manager will be located in our Any Concordance location or remote. The primary role of a VA Account Manager is to manage their customer in a way that results in the customer having high satisfaction with Concordance while continuously growing the business through sales, obtaining orders and maximizing the gross margin in the account and keeping expenses associated with the account to a minimum. The Account Manager will work closely with the Supply Chain personnel, clinicians and appropriate executives to thoroughly understand the needs of the account and then develop and implement a plan to fulfill their needs. The ultimate goal is to grow the business and the profit in the account while delivering solutions that assure long-term commitment to Concordance.
Essential Functions:
  • Work in a customer facing capacity, primarily at customer location, to accomplish the following:
  • Penetrate the account through profitable sales.
  • Develop relationships and excellent lines of communication with all key members of supply chain in the account.
  • Develop a clear understanding of the needs and expectations of the account.
  • Collaborate with support services of Concordance to achieve levels of service that the company has committed to providing.
  • Resolve all issues associated with pricing, invoices or other administrative problems.
  • Work on a continuous basis to manage inventory associated with the account to assure the elimination of nonperforming assets.
  • Set appointments with appropriate personnel to present and sell HCS products in the account to improve the margin and lower costs for the account.
  • Work hard to manage the mix away from inefficient vendors to more efficient/profitable vendors by coordinating and leading the introduction of preferred products and vendors to appropriate customer personnel.
  • Develop a business plan for the account and incorporate it into QBR process.
  • Work with Regional Director to present the Business Reviews in a way that is mutually beneficial.
  • Provide strong management of all aspects of the business including sales, mix, expense reduction, and pricing.
  • Overnight travel required 10% or as needed based upon request.
  • Other duties as assigned.
The above is intended to describe the general content of and requirements for the performance of this position.  It is not to be construed as an exhaustive list or statement of duties, responsibilities or requirements.
Work Location:
  • This role is located in Any Concordance location or remote.
We offer great benefits and competitive pay! 
 Health, Life, Dental, Vision Insurance
 Paid Vacation and Personal time, Paid Holiday
 401K Retirement Plan – Company match
 Company paid Short Term & Long Term Disability
 Profit Sharing Program
Concordance Healthcare Solutions, LLC is committed to being the most respected, innovative, national, multi-market healthcare solutions company earning the highest level of trust by operating with integrity, unwavering commitment and exceptional service through our culture of excellence. Through our dedicated staff of over 1,000 employees, working in strategically-located distribution centers across the country, we offer dynamic supply chain solutions to the entire healthcare continuum.
Concordance Healthcare Solutions is proud to provide Equal Employment Opportunities to all individuals for employment and prohibits any kind of discrimination on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Consistent with the Americans with Disabilities Act, our organization is committed to providing reasonable accommodation to qualified applicants and employees as requested. If reasonable accommodation is necessary for the interview process, please contact [email protected]
Position will remain open until filled.  Interested applicants should apply on-line at .

Job Requirements

What You will Need to be Successful: 
  • Bachelor’s degree or above and minimum of 5-7 years of progressively responsible related experience or equivalent combination of education and experience.
  • Demonstrated excellent presentation, verbal and written skills; and ability to speak in front of large groups.
  • Demonstrated strong negotiation and closing skills.
  • Excellent interpersonal skills; good communication skills both written and verbal.
  • Strong analytical background. Good working knowledge of computer programs, especially Excel. 
  • Thorough understanding of the principles of supply chain and healthcare industry.           
  • Ability to cultivate effective relationships with customers that lead to ability to sell new solutions / programs / services.
  • Exceptional leadership and interpersonal skills.
  • Ability to communicate and present to key stakeholders at all levels of an organization.
  • Ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  • Professional selling skills (PSS program or other applicable training or experience) preferred.
  • Successfully pass a pre-employment (post offer) background check and drug screening.

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